• Are gamers entitled?
  • Are gamers entitled?

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  1. #1
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    Are gamers entitled?

    Seemingly unpopular opinion: Yes, yes they are.

    Of course, that's a bit of a generalisation and I know it doesn't apply to every single gamer, but I'd say that far more of them are entitled than fans/users of any other product. I don't see it with TV and film fans. They might say that live action sucks or voice criticism, but I don't tend to see people boycotting very often. Same goes for music. As for anime, fans do moan about petty things but it still isn't nearly to the level I keep seeing in gaming.

    The two things that had me writing this thread would be the recent GOG refund controversy that I briefly talked about and Humble Bundle. I'll go into those. I know that "entitled" does offend people and that it's overused by game journalists. That isn't going to make me bury my head in the sand. I'd tried thinking about the times I might have been entitled in the past. I'm sure there have been occasions.

    One thing that comes to mind is the Epic controversy, particularly Shenmue III. I've been very critical of its developers, but I do feel I have some kind of an excuse here. I backed the game once it had already reached its goal (and then some, a record $6.33 million) and I knew I'd more than likely get the final product. I bought it because it was coming to Steam. (PlayStation exclusivity was once a consideration, I think.)

    It was far down the line that Ys Net changed their PC platform to Epic's. I'm not ashamed about being a big fan of Steam. I use it on a daily basis. I make use of nearly all of its features. On the other hand, the Epic Launcher is very much feature-less; very much a "launcher" rather than a platform. To me, hypothetically, it was like pre-ordering a game and being told that what you paid for was coming to a different system. When I was refunded, that was that. The thought of pirating the game has crossed my mind (something I haven't done in a long time), especially since I'm currently slowly replaying the first two games. By the time I finish Shenmue II it will probably be quite close to the Steam release. Since I will get it on Steam anyway, I'll still be funding Yu Suzuki for the second time. Most of the people who dogpiled Shenmue III hadn't backed it, and many have pirated with no intention of ever paying.

    I ended up discussing the recent GOG controversy with a few people. They often come across as very entitled to me. Notably, many of them were quoting EU law incorrectly, saying that game developers are selfish because they some are unhappy with the policies. I was told that the law requires stores to refund people under any circumstance. They're so blinded by their seething anger towards (and I quote) "scummy developers who try to scam customers" that they don't even take the time to research. If you don't know what I'm talking about, GOG (DRM-free distribution service similar to Steam or Epic) recently announced that all games can be refunded up to thirty days for any reason. A lot of indie developers were unhappy about it. They were harassed by gamers because they don't like lost sales that come from exploitable refund policies. This is documented and indie developers have closed doors they just don't have the money to produce more games. Is this so unfeasible? To many gamers, apparently. Shorter indie games are commonly completed within the two-hour window on Steam and refunded. Since GOG is DRM-free, it's possible to just download games of any length and then refund.

    In case you're wondering about the EU law I mentioned, businesses are only required to refund if a person has not downloaded or streamed the content. The fact that Steam, GOG and Epic are refunding games after weeks for people who have downloaded (and so aren't legally entitled to a refund) is very pro-consumer, and devs who put in the time to make video games have the right to feel that the move is somewhat anti-developer. One of the guys I talked to felt that because some anti-consumer (and generally terrible) developers are unhappy about refund policies, developers who haven't caused any harm aren't allowed to voice any concern about this and must bend the knee to the gaming audience. If they don't they'll be boycotted.

    The other thing I mentioned: Humble Bundles. These have been a thing for a long time. Years back we saw the Humble Monthly plan. You pay a really good price ($12 for me at the moment) and receive around ten games monthly, many of which being indie and usually a couple of AAA. Around two months ago it was changed to Humble Choice. It's more or less the same but you get to choose which games you want out of a larger selection every month. This allows customers to weed out the ones they definitely wouldn't enjoy. What makes Humble Monthly/Choice such a good deal in my opinion is that the games are yours to keep. What Microsoft or Sony offer is essentially a rental service. You must keep paying to keep playing. You've probably already worked out what I'm going to say, but holy shit, the amount of tantrums I see in Humble comments when people aren't happy with the games they got in a month is completely astounding. I mean... you could just not be happy with the service and stop, but continuing your subscription and ranting about the games (which usually have a good resale value) every damn month is the epitome of entitlement. Similar to situations like GOG, if you think differently and actually show appreciation towards what is a seriously good deal, watch your back!

    Yeah, that's a long thread and I don't expect most of it to be read, but I had to post it at some point. Do you feel that gamers are ever entitled? If yes or no, why?

  2. #2
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    I don't think this is a gamer issue but a general issue of today's world. Everyone is becoming more and more entitled. I see it everywhere. People think because they exist they are entitled to free stuff. I feel like Steam and the like should be more strict when it comes to refunds. It seems silly that they let people get refunds so easily. I have heard of people doing this multiple times in a row even after completing the entire game and making up excuses for why they deserve a refund. Back in the day, if you bought a game the only way you got your money back is if it didn't work, that was it.

  3. #3
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    Yes I think they act entitled, but I don't know for certain if they are worse than fans of other things. I don't even watch movies and I can't help but hear the moaning of Star Wars/Star Trek/Indiana Jones/Superhero/etc. fans with each new movie. It permeates everything. Same goes for TV shows. If a show doesn't end the way people want it to or they don't like the newest season, they get rather salty and even tell me about it at work and such. I agree with Korin, it's really more of a product of the times. when people like something or invest time into it, they tend to get overly critical these days. It all depends on who you interact with whether or not you get to hear the whining, but it's out there for nearly every form of media. I found it odd that you mentioned anime fans as being better adjusted than gamers for example. I'm rather in-tune with anime dorks, and I'd consider them to be the worst in a lot of cases.

    Media brings out the worst in people, and it's a shame.
    "Out of the ground, raze all greenery with flame! Fire2!"
    Quote Originally Posted by Starwind55 View Post
    It deals with a demon virus that transforms people into freaky looking fuckers

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